{"id":621,"date":"2024-01-26T11:38:37","date_gmt":"2024-01-26T11:38:37","guid":{"rendered":"https:\/\/ekrai.com\/ekrai\/"},"modified":"2024-02-19T15:51:33","modified_gmt":"2024-02-19T15:51:33","slug":"ekrai","status":"publish","type":"page","link":"https:\/\/ekrai.com\/zh-hans\/ekrai\/","title":{"rendered":"Ekrai, la tua Enterprise Assistant"},"content":{"rendered":"\n
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EKRAI, your Enterprise Assistant\n<\/h2 ><\/div>\n\n\n\n
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Precise<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Fast<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Effective<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Reliable<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Skilled<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Easy<\/span>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n

Happy to be the Expert you were waiting for\n<\/h5 ><\/div>\n\n\n\n
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3 ways to ask EKRAI\n<\/h2 ><\/div>\n\n\n\n
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With your voice\n<\/h5 >\n\n

EKRAI receives your requests directly from your voice<\/strong> and can respond to you with its voice precisely, reliably and easily.<\/span>\n<\/p>\n\n\n

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With its Chat\n<\/h5 >\n\n

Write<\/strong> your requests to EKRAI and it will answer you in real time like ChatGPT does, but with the correct information: the information you need, without hallucinations.<\/span>\n<\/p>\n\n\n

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EKRAI will already know what is necessary (your context) to answer your question correctly<\/strong>, but above all, it will not answer those who do not have the right to do so.<\/span>\n<\/p><\/div>\n\n\n\n

By e-mail!\n<\/h5 >\n\n

Send an email<\/strong> to EKRAI and it will reply in seconds. Imagine a colleague always available to answer your emails 24\/7 within minutes, with the correct answers you need and you!But only if you are authorised.<\/span>\n<\/p>\n\n\n

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With EKRAI you get these benefits immediately:<\/span>\n<\/b><\/p>\n\n

\u2022 Immediate access to detailed information, without disturbing colleagues<\/span>\n<\/p>\n\n

\u2022 No more sifting through e-mails or databases for hours<\/span>\n<\/p>\n\n

\u2022 Immediate and accurate support from an expert available for specific problems in your area of work<\/span>\n<\/p>\n\n

\u2022 Improved efficiency and reduced time spent on frustrating and repetitive tasks<\/span>\n<\/p>\n\n

\u2022 Freeing up valuable human resources to devote them to high value-added tasks<\/span>\n<\/p><\/div>\n\n\n\n

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Who can benefit most from EKRAI\n<\/h2 ><\/div>\n\n\n\n
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Service \u2013 After sales\n<\/h5 >\n\n

EKRAI offers fast and customised responses to after-sales enquiries, increasing customer loyalty and reducing waiting times<\/strong>. EKRAI improves operational efficiency and allows staff to focus on more complex cases.<\/span>\n<\/p>\n\n\n

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Commercial customer service – Pre sales\n<\/h5 >\n\n

EKRAI helps to offer personalised and timely advice to potential customers, improving<\/strong> the prospect experience and increasing sales. EKRAI allows you to anticipate customer needs and propose proactive solutions.<\/span>\n<\/p>\n\n\n

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Technical Assistance support\n<\/h5 >\n\n

EKRAI helps with diagnosis and offers quick solutions<\/strong> for technical problems, improving the speed and effectiveness of support. This reduces downtime for the customer, ‘downtime’, and increases overall satisfaction.<\/span>\n<\/p>\n\n\n

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HR and internal customers\n<\/h5 >\n\n

With EKRAI, the HR department can answer frequently asked questions instantly<\/strong>, freeing up time for more strategic activities such as personnel development and human resources planning.<\/span>\n<\/p>\n\n\n

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R&D – To delegate all answers to repetitive questions\n<\/h5 >\n\n

EKRAI can handle<\/strong> repetitive demands, allowing the R&D team to fully focus on research and development of new products and services, maximising innovation.<\/span>\n<\/p>\n\n\n

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Order and specification management\n<\/h5 >\n\n

With EKRAI, order management becomes faster and more accurate, reducing errors<\/strong> and improving customer satisfaction.<\/span>\n<\/p>\n\n

Understanding the specifications and RFPs and formulating a suitable and winning bid will also be greatly facilitated<\/strong> by EKRAI’s support.<\/span>\n<\/p>\n\n\n

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How EKRAI works\n<\/h2 ><\/div>\n\n\n\n
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Use the power of generative AI\n<\/h5 >\n\n

EKRAI uses an LLM engine<\/strong> to understand requests and formulate responses.<\/span>\n<\/p>\n\n\n

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Use the power of the EKR Orchestra platform\n<\/h5 >\n\n

EKRAI is based on an established knowledge management technology that has been on the market for 16 years<\/strong>.<\/span>\n<\/p>\n\n

The power of LLM is brought to the ground by a technology base that effectively and efficiently<\/strong> integrates Relational, NoSQL, Graph and Vector databases.<\/span>\n<\/p>\n\n

Leverages intent understanding to identify the correct business data source to query.<\/span>\n<\/p>\n\n\n

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Use the power of the Retrieval Augmented Generation\n<\/h5 >\n\n

EKRAI uses RAG to choose the right answer<\/strong>, with close to 100% accuracy.<\/span>\n<\/p>\n\n

Forget the hallucinations and inaccuracy of ChatGPT.<\/span>\n<\/p>\n\n

You will be amazed by the correctness and completeness of EKRAI’s answers.<\/span>\n<\/p>\n\n\n

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Try EKRAI now, don’t wait\n<\/h2 ><\/div>\n\n\n\n
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Request a personalized demo\n<\/h5 >\n\n

Request a customised demo here, telling us what you would like to achieve.<\/span>\n<\/p>\n\n\n

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DEMO<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
Watch our videos\n<\/h5 >\n\n\n

Introduzione a EKRAI<\/p>\n\n\n\n

Service – After Sales<\/p>\n\n\n\n

Customer Service Commerciale – Pre sales<\/p>\n\n\n\n

HR e clienti interni<\/p>\n\n\n\n

Supporto all\u2019Assistenza Tecnica<\/p>\n\n\n\n

R&D – per delegare tutte le risposte a domande ripetitive<\/p>\n\n\n\n

Gestione Ordini e Capitolati<\/p>\n<\/div>\n\n\n\n

Send us your use case and we will be happy to solve it\n<\/h5 >\n\n

The use of LLMs in the Enterprise environment opens up new challenges every day. EKR is ready to take them on and collaborate with you.<\/span>\n<\/p>\n\n

Send us a description of one or more use cases here and we will be happy to study it and give you our opinion on feasibility.<\/span>\n<\/p>\n\n\n

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TRY HERE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

Introduzione a EKRAI Service – After Sales Custom […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"elastic_search":"","footnotes":""},"class_list":["post-621","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/pages\/621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=621"}],"version-history":[{"count":15,"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/pages\/621\/revisions"}],"predecessor-version":[{"id":1340,"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/pages\/621\/revisions\/1340"}],"wp:attachment":[{"href":"https:\/\/ekrai.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}