EKR AI – EKR AI

EKRAI, your Enterprise Assistant

Precise

Fast

Effective

Reliable

Skilled

Easy

Happy to be the Expert you were waiting for

3 ways to ask EKRAI

With your voice

EKRAI receives your requests directly from your voice and can respond to you with its voice precisely, reliably and easily.

With its Chat

Write your requests to EKRAI and it will answer you in real time like ChatGPT does, but with the correct information: the information you need, without hallucinations.

EKRAI will already know what is necessary (your context) to answer your question correctly, but above all, it will not answer those who do not have the right to do so.

By e-mail!

Send an email to EKRAI and it will reply in seconds. Imagine a colleague always available to answer your emails 24/7 within minutes, with the correct answers you need and you!
But only if you are authorised.

With EKRAI you get these benefits immediately:

• Immediate access to detailed information, without disturbing colleagues

• No more sifting through e-mails or databases for hours

• Immediate and accurate support from an expert available for specific problems in your area of work

• Improved efficiency and reduced time spent on frustrating and repetitive tasks

• Freeing up valuable human resources to devote them to high value-added tasks

Who can benefit most from EKRAI

Service – After sales

EKRAI offers fast and customised responses to after-sales enquiries, increasing customer loyalty and reducing waiting times. EKRAI improves operational efficiency and allows staff to focus on more complex cases.

Commercial customer service – Pre sales

EKRAI helps to offer personalised and timely advice to potential customers, improving the prospect experience and increasing sales. EKRAI allows you to anticipate customer needs and propose proactive solutions.

Technical Assistance support

EKRAI helps with diagnosis and offers quick solutions for technical problems, improving the speed and effectiveness of support. This reduces downtime for the customer, ‘downtime’, and increases overall satisfaction.

HR and internal customers

With EKRAI, the HR department can answer frequently asked questions instantly, freeing up time for more strategic activities such as personnel development and human resources planning.

R&D – To delegate all answers to repetitive questions

EKRAI can handle repetitive demands, allowing the R&D team to fully focus on research and development of new products and services, maximising innovation.

Order and specification management

With EKRAI, order management becomes faster and more accurate, reducing errors and improving customer satisfaction.

Understanding the specifications and RFPs and formulating a suitable and winning bid will also be greatly facilitated by EKRAI’s support.

How EKRAI works

Use the power of generative AI

EKRAI uses an LLM engine to understand requests and formulate responses.

Use the power of the EKR Orchestra platform

EKRAI is based on an established knowledge management technology that has been on the market for 16 years.

The power of LLM is brought to the ground by a technology base that effectively and efficiently integrates Relational, NoSQL, Graph and Vector databases.

Leverages intent understanding to identify the correct business data source to query.